MANAGING CONTRACT ADMINISTRATION & DISPUTES
21 - 22 MAY 2020
REAL TIME - IMMERSIVE - VIRTUAL LEARNING

- HRDF Claimable Under SBL Scheme -
MANAGING CONTRACT ADMINISTRATION & DISPUTES
21 - 22 MAY 2020
REAL TIME - IMMERSIVE - VIRTUAL LEARNING

- HRDF Claimable Under SBL Scheme -
OVERVIEW

Since 2013, World Class Training Centre has developed and delivered Managing Contract Administration Course successfully. Contract administration is a broad term used to describe management of the parties’ responsibilities in delivering contracts. This course reviews the formation and interpretation of contracts as the rules of engagement between parties embarking on a project. It then looks into the processes of administration and management of the contract throughout the course of a project. This 2-day programme also explores the legalities of contractual obligation from the perspectives of a contract manager.

Key Learning Objectives

CLARIFY the roles of the contract manager and contract administrator
UNDERSTAND key aspects of contracts: as a contract manager how to read, interpret and evaluate them
EXAMINE fundamental facets of contract administration and claims processes
APPRECIATE the contractual issues surrounding variations, delays and defects; and develop procedures to effectively deal with these issues
ENSURE both contract administration and project management endeavours emphasise contract compliance throughout the delivery process
ANALYSE key principles of effective document control, reporting and communication systems
DISCOVER cooperative negotiation and partnering skills for dispute avoidance and resolution under the contract

SPECIAL BONUS SESSION
COVID & CONTRACT MANAGEMENT


As the COVID-19 outbreak is a fairly recent occurrence, there is presently no reported case in Malaysia as to whether
the outbreak falls within the scope of a force majeure clause, or is a ground for frustration of contract. However, we can anticipate commercial disputes arising from non-performance of contracts due to the COVID-19 outbreak being litigated in the coming months.

• How to advise  customers about the effects of COVID-19 on your organisation
• Formulate the course of action to be taken for each problematic contract
Discuss each problematic contract with the relevant party(s)
• Understand how COVID-19 is affecting your key suppliers
• Propose measures for dealing with problematic contracts
• Develop approaches for mitigating supplier issues
• Enhance your contracting approach
Assess risk in your key contracts
• Log every action taken

  • Highlight 1
TRAINING DELIVERY METHOD
  • Consists of pragmatic methods comprising numerous interactive exercises, and case studies which are designed to determine the best and most effective contracting techniques for your organisation. 
  • Review the crucial interface between the contract administrator’s role and responsibilities before and after MCO.
  • Include video session and quizzes for more effective learning.
AGENDA
Click to Enlarge
YOU ARE NOT ALONE!

Do you feel OVERWHELMED due to Covid 19 impact on contract administration?

Having HEADACHE in regards to agreements for the the upcoming months?

Need to REFORMULATE the course of action to be taken for each problematic contract?  

You are not alone! DO NOT FRET yourself but instead, JOIN US and GET some insights, strategies on managing any contract disputes due to COVID-19


WHO SHOULD ATTEND

If you want to gear yourself and your organisation to navigate through tough times LIKE NOW, this is THE course that will equip you with the necessary skills and knowledge! 
Apart from Contract Managers, Managers from Project, Legal, Claim, Purchasing, Disputes Handling, IT, Facility Management, Sales & Marketing, Commercial Business, and many more are suitable for this course.

OUR WORLD CLASS TRAINER

Against the backdrop of today’s most pressing issues and trends in contract administration. 
Brought to you by World Class Training Centre – GO LIVE Series


Professor Catherine Tay
, the subject matter expert will bring to you practical knowledge, skills, insights, and strategies to strengthen you and your organisation’s business sustainability. Her 35 years of experience and accumulated knowledge is not limited to construction, manufacturing, marine, health, financial institution, insurance, oil and gas, PLUS public sectors.

Professor Catherine Tay has successfully conducted courses related to Contract Administration, Disputes and Arbitration, Tenancy Management, Property Law, Contract Law, Negotiating Contract Terms, Strategic Legal Writing, Interpretation of Ambiguous Clauses, Service Level Agreement, Outsourcing Contracts, Tendering and Bidding Process, and Business Law in Malaysia, Singapore, Vietnam, Hong Kong, United Arab Emirates, United Kingdom and India. She is also a well sought after key note speakers for medical law conferences. She has also written 2 books on Property Laws.

A/Prof Catherine Tay is an Advocate and Solicitor of the Supreme Court of Singapore, and a Barrister-at-Law (of Lincoln’s Inn, United Kingdom).



 


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MESSAGE FROM PROFESSOR TAY TO YOU

 

Greetings!

Contracts do not take care of themselve
s. Contracts need to be controlled very tightly to maximise the benefits and minimise the risks so that your company reaps the benefits of the contracting process. This is even more crucial given the current economic conditions. Lack of attention to detail during the tendering process, poor evaluation techniques and poorly administered contracts can literally result in hundreds of thousands of dollars in extra cost or lost revenue.

This occurs because administration personnel did not have sufficient LEGAL knowledge or the necessary skills to recognise the risks and opportunities, and to properly manage the contracts. Our Contract Administration course will help participants develop these skills and provide techniques to manage their contracts to gain maximum benefit.

When you attend, you will also be enlightened with a SPECIAL BONUS SESSION: Step-By-Step Contract Management Response to COVID-19.

This training maintain highest level of learning transfer as participants need to do presentation, quizzes or case studies discussion. Required syllabus or training objectives remains SIMILAR between traditional and online course

See you at our virtual training.

Prof. Tay

PARTIAL LISTS OF CLIENTS PREVIOUSLY ATTENDED THIS COURSE
OUR COURSES ARE REGISTERED WITH
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TRAINING MATERIAL & CERTIFICATE

You will receive a full set of course material, quiz questions and exercises.

Certificate will be posted upon completion of the course.

TESTIMONIAL
TNB Fuel Services Sdn Bhd
Contract Management Manager

Inspiring lecture as Catherine is able to deliver speeches accompanying with real examples. I learnt the PIOC negotiation technique and variation of contract terms.

Dewan Bandaraya Kuala Lumpur
Legal and Prosecution Department

The trainer has very wide experience and knowledge about this course and she is able to deliver her performance in an excellent manner. This two days training course has also refreshed my knowledge on contract law. It is beneficial to my career and to my organisation.

TNB Repair & Maintenance Sdn Bhd
Legal Executive

Prof. Catherine Tay explains very clearly on the way to revise clauses using simpler English rather than Archaic Language to draft a more effective contract. I have also learnt how to use PIOC Harvard Negotiation Techniques to manage the negotiation meetings.

Suria Capital Holdings Berhad
Legal Executive

Dr. Catherine Tay is very experienced and knowledgeable in a lot of different industries. She updated us with recent law requirements when drafting and reviewing a contract. During the course, I have learnt how to negotiate with people using the PIOC Harvard Negotiation Techniques and how to conduct a meeting efficiently as well as managing an overall contract.

HURRY - WE ONLY  HAVE 4 SEATS LEFT

 On board now, we have MAHB, Sarawak Timber, Bank Rakyat, ONSEMI, Touch N Go, Sarawak State Government, Clinical Research, KWAP, Laku Management and few on approval stages. Limited to maximum of 20 delegates to ensure ONE on ONE attention can be given to all delegates.

YES, I'M INTERESTED!
PLEASE SEND ME THE DETAIL OF THIS PROGRAMME